How we handle clinic website enquiries

and audit data.

What we collect.

We collect information you choose to send us, such as your name, email address, clinic name, website URL, project notes, and booking details.

If you run the free website audit, we process the URL you submit and technical signals returned by public website analysis tools, such as speed, metadata, schema, security, and page structure.

How we use it.

• To respond to enquiries and booked calls.
• To generate and discuss website audit findings.
• To scope, build, and support APEX services.
• To improve the website, forms, and booking flow.
• To maintain basic records for client service and operations.

Analytics and tools.

We may use website hosting, analytics, form, calendar, email, and audit tools to operate this site and communicate with you. These tools may process basic technical data such as IP address, browser type, referral source, submitted URL, and timestamps.

We do not sell personal information.

Clinic and patient data.

APEX is a website and automation studio, not a healthcare provider. Do not submit patient medical information through the free audit form or general website contact paths.

If a project requires handling sensitive operational or patient-related data, we define the scope, access, retention, and security expectations separately before that work begins.

Retention and access.

We keep enquiry and project information only as long as needed for legitimate business operations, support, legal, accounting, and security purposes.

You can ask us to update or delete your enquiry information by emailing hello@apexclinicgrowth.com. We may need to keep limited records where required for legal, billing, or security reasons.

Changes to this policy.

We may update this policy as the website, audit tool, or service stack changes. The effective date above shows the current version.